The terms “We”, “Us”, and “Our” refer to Online Therapy India, and the terms “You” and “Your” refer to the users of our website and services.
This Privacy Policy is an electronic recoḍrd in accordance with the Information Technology Act, 2000 and related rules concerning the protection of personal data and information. This document does not require any physical or digital signature and serves as a legally binding agreement between you and Online Therapy India.
By using our website or booking a counselling session, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.
Collection and Use of Information
To provide our counselling services effectively, we may collect certain personal details, including:
- Your full name
- Contact number
- Email address
- Payment information (where applicable)
This information helps us schedule sessions, process payments, and communicate efficiently. All data collected is used solely for service-related purposes and to enhance user experience.
We do not sell, rent, or share your personal data with any third party except as required by law or to deliver essential services through trusted partners (such as secure payment processors or communication tools).
Cookies
Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors interact with our site. Cookies help us personalize content and remember user preferences. You may disable cookies in your browser settings, though doing so might limit some website functionalities.
Links to External Websites
Our website may contain links to other sites for additional information. Please note that Online Therapy India is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing any personal information.
Information Sharing and Disclosure
We may share personal information only under the following circumstances:
- Legal Requirement – When required by law, court orders, or government authorities for purposes such as identity verification, investigation, or prevention of offences.
- Service Facilitation – With authorised counsellors or technical partners who assist in delivering online sessions or maintaining website operations. All such partners are required to follow strict confidentiality and data protection measures.
Data Security
We take appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. All collected data is stored securely in password-protected systems with limited access.
While we employ industry-standard security measures, no online platform can guarantee absolute security. By using our website, you acknowledge that transmission of data over the internet carries inherent risks.
Policy Updates
This Privacy Policy may be updated periodically to reflect new legal or operational requirements. Any changes will be posted on this page, and your continued use of our services will indicate acceptance of the revised policy.
Grievance Redressal
If you have any questions, concerns, or complaints regarding this Privacy Policy or data handling practices, please contact our Grievance Officer:
Grievance Officer
OnlineTherapyIndia.com,
a Unit of Chennai Counseling Services & CCS Academy, 13, Arulambal Street, T Nagar, Chennai – 600 017
Phone Number : +91 77087 77093
Email : onlinetherapyindia1@gmail.com